CONTACT & HELP
Sonna is designed to be intuitive and easy to use. If you need support, guidance, or help choosing the right product, our team is here to assist.
How to use your sonna LED Mask
A step by step guide to using your Sonna LED Mask, including fitting, treatment modes, and recommended session times.
How to use your sonna LED mask with decolletage attachment
Common Questions
We process orders within one to two business days. Once your order has shipped, you will receive tracking details via email.
Use a soapy cloth to wipe down the surfaces before and after use. You can hand wash the straps when needed. If you require replacement straps, please contact us at hello@sonna.com.au
If you have sensitive skin or specific concerns, we recommend starting with shorter sessions and gradually increasing use.
Still Need Help?
If you have a question about your order, your device, or which Sonna product is right for you, our team is happy to help.
Contact our team at hello@sonna.com.au or DM us on socials

Designed with safety, comfort, and performance in mind, Sonna is trusted by customers worldwide as part of their skincare and wellness routine.












